how to activate your aircel sim

Here you find how to activate your aircel sim-card and make it completely working. But firstly i want to tell you about why i am sharing this information and how i get to know about this. It may be your story too.

                       A few weeks back, i bought an aircel sim from the retailer and he told me that the sim would be activated after you would do the verification process. I did it so and my verification process completed easily and customer care executive told me that your sim would be activated within 4 hours. I had been waiting for that whole day but nothing happened. Next day i went to the retailer (from where i bought the sim) about complaining that my sim is not working. Aircel sim showing the full network but there is no incoming/ outgoing and i unable to recharge with any top-up and full talk-time scheme. They told me to call the customer care as there is no problem from there side ( after they checked my aircel sim status). I called the aircel customer care and they said that they don't have any idea why it's happening and it's not their matter, call to 59059 and i called 1000 times but unable to call them successfully even for a single time. This process goes on, and i called customer care and 59059  number for a week but nothing happened and even i filed several online complaints about my sim is not working, no incoming/outgoing calls and unable to recharge my aircel number. Then i found number 9716012345 which are for non-aircel user. I called to this number from my other number and i started complaining to customer care executive about my sim is not working and all that, and luckily she told me about the FRG (First Retailer Go) that once your sim is activated (if u have full network showing it means your sim is activated) you have to go the retailer where you have bought sim and ask him to recharge your sim. Then i went to my aircel sim retailer and told him that i buy a sim from you and maybe it's activated and please recharge my phone (even though i went to him several times, he did not know what to do before as he has such a useless mind). Finally my aircel sim is activated with in seconds after that with full services. I thanked God and to that customer care executive.

How to activate aircel sim

Now i am going to tell how to activate your aircel sim in the step by step manner.

1. If you have purchased a new aircel sim from the retailer after giving your address proof and photo, then wait for a day at least till it reaches at the aircel service center.

2. Next day, call from your sim to 59059 and complete your verification (customer care executive ask your name, father's name and address).

3. Your sim will be activated within 24 hrs and you will see full network in your phone. Your new aircel sim sends you gprs and mms settings, install them on your phone and restart your phone (aircel sim is ready to use message may appears on your phone).

4. If your phone is showing the full aircel network and grps and mms settings installed that doesn't mean sim's incoming and outgoings calls are activated because your aircel server is still down.

5. If you can't call to 59059 and your verification is not completed, then go to the retailer where you purchased the sim and tell him that your are not able to do verification process.The retailer will check it out if your aircel sim document reaches to aircel service center or not. If he said no, then he may ask you to further give your address proof and photo. If he said everything is fined, then you should able to call 59059 and if you still not able to call to 59059, then the sim is faulty and ask the retailer to replace your sim.

6. Once the verification is completed successfully and then you go to your sim-card retailer and ask him to recharge/activate your sim and tell him that you have bought a new aircel sim from him. Then the retailer will activate your sim(free)and within seconds your sim will be activated with full services. You may get promo talk-time and promo data balance that your retailer offers you with sim.

Note:-  you can't recharge your phone through online or other apps until you haven't recharged/activated with the retailer due to FRG (First Retailer Go) which means after successful verification you have to go to the retailer to activate your new aircel sim first, only after that you can enjoy aircel full services (incoming/outgoing and online recharge/recharge through other retailers).

If you still facing any problem regarding your aircel sim and services then you may call to 121 customer care (busy network) for aircel user and  talk to customer care executive otherwise call to 9716012345 for non-aircel users (less busy network).